Porto Playa Condo Hotel & Beachclub

Cancellation Policies


Flexible 72 hours

For cancellations between 0 and 3 days before arrival, a penalty of 100% of the total reservation will be applied.


Non-refundable

For cancellations between 0 and 365 days before arrival, a penalty of 100% of the total reservation will be applied. 100% penalty of the total reservation.


Refundable 14 days (From December 22, 2025 to January 2, 2026)

For cancellations between 0 and 14 days before arrival, a penalty of 100% of the total reservation will be applied.


For cancellations between 15 and 365 days before arrival, a penalty of 0% of the total reservation will be applied.



Payment Method

We accept the following payment methods.


Pay Now

The reservation will be charged as follows: 100% WHEN BOOKING.


Pay at the hotel

The reservation will be charged as follows: 25% WHEN BOOKING AND THE REMAINING AMOUNT WILL BE PAID AT CHECK-IN.


Payment Information

  • In case of a no-show or cancellation according to the policy, the corresponding charge or refund will be automatically processed to the credit card provided at the time of booking.
  • Guests must present a valid photo ID and the credit card used for payment or as a booking guarantee during check-in.
  • By confirming a reservation, you agree that transaction fees and service charges are non-refundable. These costs will not be reimbursed in case of cancellation, as they relate to services provided during the booking process.